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Friday, April 28, 2006

Have questions ? Seek Answers @ Yahoo India Answers

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  • My fingernails are suddenly growing crooked,why?
  • Will yahoo games work on a Sony PSP?
  • Which is the best cooking oil one should use while preparing food?
  • Can cannabis be received in the U S Mail?
  • Cud u plz temme few gud U.S univ's who dnt ask wrk experience 4 pursuing M.B.A?


These are just a few of the questions that Indians have asked since Yahoo India Answers debuted earlier this week. India is the fifth country in which Yahoo has launched Yahoo Answers. Yahoo Answers was introduced in US in December, 2005 and later in UK, Canada and Australia.

The modus operandi of the site is simple. Register with Yahoo Answers and get started with browsing through questions and answering the ones you want to. You start of with 100 points. Addition of 2 points for every question answered. Minus 5 for every question asked. Plus 10 if your answer gets voted by public as the best answer for a given question.

'Ask questions on any topic and get answers from real people', is the punchline being used to populariz e Yahoo Answers. With the site being the sort of quick socializing place, a boredom dissolver, a cool place to get questions of all kinds of questions answered Yahoo Answers is turning out to be highly addictive too. Yahoo must have done a lot of research on the stickiness of this portal.

Check out the site soon and I can guarantee you that you will not be disappointed. After all as one user put it, "Where the wisdom of crowds outweigh the wisdom of one". Now excuse me while I go and check out if anybody has an answer for my latest question...
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Wednesday, April 26, 2006

Wikipedia Kannada Registers Article No. 1000

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Wikipedia never fails to impress me. Touted to be the first online editable, multilingual, free content encyclopedia, Wikipedia has been never out of news since its launch in January 15, 2001. It exists as a wiki, a type of website that allows visitors to edit its content; the word Wikipedia itself is a portmanteau of 'wiki' and 'encyclopedia'. Wikipedia is written collaboratively by volunteers, allowing most articles to be changed by anyone with access to a computer, web browser and Internet connection. It has replaced AskJeeves.com as my second best mine for online information digging after Google.

There is another reason now to celebrate, for Kannadigas like me around the world. Wikipedia in Kannada language recently registered its 1000th article. To celebrate the milestone, several volunteers of the Kannada Wikipedia group organised a meet on April 3rd at Bangalore. Prominent Kannada personalities like novel writer U R Ananthamurthy and poet G Venkatasubbaiah were invited to lend credence to the meet.

Get the full coverage of the event here (Courtesy: Thejesh Jain )
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10 Key Things Every Computer Graduate must know about the IT Industry

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Met Satish on the city bus last month in Bangalore. Not anybody I knew. Just another of the umpteen direction seekers, asking me for the bus that he could catch to go to Banashankari in South Bangalore. With me headed to the same place, I asked him to accompany me. He was a Hyderabadi who had just completed his Masters in chip design and was in Bangalore to catch up with some old friends. We struck a conversation and he wanted to know how one's approach to life and careers in the Information Technology field should be. Quite a broad based question, but a relevant one at that.

The best advice that I was offered came from an article, I had stumbled upon last year titled 'What every graduate should know before entering the IT industry'. The article succinctly put forth advice that has helped me and dozens of others with whom I shared the article.

For the thousands of Suresh's that make it out of college every year, here goes : the 6 key points of the article...

  1. Once you're pigeon-holed, it's extremely hard to break out, so choose your domain area carefully.
  2. Technical Skills are hard currency, so keep collecting them.
  3. Your whole career in IT will be spent updating your skills.
  4. IT is a volatile industry, so be on the watch for signs of an upheaval.
  5. You should get experience by working at bargain-basement prices.
  6. Get your vendor certifications to add to your credentials.
For the detailed article, go here

...and 4 add-ons from my experience
  1. Develop a wide network of friends in the industry.
  2. Develop collateral skills in tools like from companies like Adobe, Macromedia, Microsoft. you never know when they come handy, ( maybe to impress your new boss ).
  3. Maintain a wide reading habit and co-relate news items with probable effect on the IT industry.
  4. Interact with like minded people in special interest groups on Google groups/Yahoo groups.

Happy Sailing in the industry.
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Tuesday, April 25, 2006

Indian IT Companies - Providing more than plain IT services

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Globalization is forcing Indian companies to innovate. Among the first ones forced to innovate and stay ahead in the race to remain globally competitive are the Information Technology companies. These were some of the first kids on the block to embrace and expand into the grand global tap dance that is globalization.

One strange innovation that came to my notice was the one that Wipro, the Bangalore based IT major has embarked upon. Cross Cultural Training, not just for its employees, but for its overseas clients too, as reported by Indian IT Industry blog. Call it extreme innovativeness or need-based experimentation, the program has caught on well with Wipro's clients with the program spread out to 421 customers in 35 countries, through 10 development centers. The company sends trainers abroad to interact with the staff in its MNC clients, apart from organizing training sessions for visiting clients, in Bangalore. This according to Ranjan Acharya (senior Vice-President, Human Resource, Wipro), is an initiative to see how Wipro could meet cross-cultural skills from both ends. "It helps the customer in understanding India and the Indian culture. There are some key differences between the cultures. For example, people in the West are rule bound, and we are relationship bound. The customers feel it’s worthwhile, and it helps the relationship"

Culture transformation that includes Language learning, neuro-linguistic sessions and cross-cultural sensitiveness are all a part of this unique program. The clients that are expressing the highest responsiveness to this program currently are the Japanese clients ( understandably so as given their reluctance to embrace alien work cultures and assimilate them as easily as their Western counterparts ).

Indian Information Technology companies are sure providing more than plain IT services. Understandably so given the stiff competition to retain customers. Leaving no stone unturned in providing 'Customer Delight' and not just 'Customer Satisfaction' is the way to go.

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Friday, April 21, 2006

5 Unique Indian Websites

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This has been a long overdue project of mine. I was making note of Indian websites that were unique in terms of their content, design, theme, the service they provide or the audience they reach out to. I present the 5 best of them that I felt deserved a round of applause for the freshness they inject in to the Indian presence on the Information Superhighway.

1. Good News India - www.goodnewsindia.com

"News from India : of positive action, steely endeavour and quiet triumphs ~ news that is little known" That truly summarizes the type of news that this site brings forth to its readers. If you are tired of the daily ramblings that our regular news sites carry of loot, rape, murder, unjust laws, corrupt politicians, crumbling infrastructure, etc, then make it a point to start your day with a dose this site. I can assure you that you won't be disappointed.

News samples from the site :
  • Bio diesel goes from lab to land
  • A magic wand to zap plastics
  • India to prepay World and Asian Dev Banks
  • The Ganga in the sky - Rain water harvesting in Tamil Nadu
  • Digging deep into Sanskrit - Uncovering the language's secrets

2. Indian Bloggers - www.indianbloggers.com

The best among Indian Blog directories that I have come across till time. With 22 categories ranging from Arts, Business right till Travel and Video Games, Indian Bloggers is unique directory that caters to the Indian Blogging Community. Any blogger can get his site listed under one of the 22 categories and is assigned a rank under the category based on the traffic inflow to him. However what is impressive is the list of great blogs that the directory encompasses. A good site to peruse through whenever you have time and the fingers are itching to do some quality browsing.

3. Indian President's Website - http://presidentofindia.nic.in/


An absolutely stunning site in terms of the look, the elegance and even the content. Upholds the dignity of the office of the Indian President. Contains a complete section devoted to the current president, his interests, his writings, his poetry, etc. A section too on the Rastrapati Bhavan, the grand home of the Indian President, the rich floral gardens surrounding the building, a panoramic view of the Bhavan, etc. A portion of the website also speaks of the Vision 2020 that the current president A P J Abdul Kalam envisions for India. A site that would definitely bring out the patriotism in you.

4. Mysore Palace - www.mysorepalace.org

A rich tourism site that will beat any foreign tourist website hands down. Crafted in Flash technology, the site is on the heavier side with respect to graphics, but that should be expected of a site in this legion aiming to bowl visitors over. The site, a government venture provides in depth information to tourists visiting Mysore, the erstwhile princely state known for its luxury, the opulence, the arts and the glamour in its hey days. It also provide package deals to tourists who can book Dussera festival tickets in advance. Overall a site that will throw you off your feet with its grandeur.

5. Kosmix - www.kosmix.com

A search engine launched by two Indians, Venky Harinarayan and Anand Rajaraman, both alumni of Stanford University is unique because of two things. One its search is based on categories like Medical , Technology, Travel . etc. Though limited right now to Medical category, the Kosmix developers plan to introduce other categories soon. The other, coz it is being touted as a Google Killer app. Now that's something we need to wait and watch..

How is Kosmix different from other search engines? Hear it from the horse's mouth

"At Kosmix, we have taken a different approach to helping people learn and discover through searching. When you need to learn about a medical condition, you want to see comprehensive results from the most authoritative medical sources. You also want to expand your base of knowledge by tapping into sources that don't show up in the top ten queries on most search engines. Kosmix helps you discover new sources of great health information by showing a number of different health categories for you to learn from, and providing in-depth results for all those categories. So whether you are looking for expert information to clinical trials, Kosmix can help you find those results quickly and easily."

Hope you enjoyed surfing through the sites as much as I enjoyed compiling them for you.
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Thursday, April 20, 2006

Fast Food Order Outsourcing by McDonalds

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I was just thinking that Americans had literally outsourced everything they could to India, when somebody brought to my notice what could be the next wave of outsourcing - Fast Food Order Outsourcing. Sounds yummy ?

McDonald's has started experimenting in a new direction in about 40 of its fast food outlets across America. Since the last one and a half years, McDonald's has been routing orders from its fast food outlets scattered across America in California, Hawaii, Mississippi and Wyoming to a hi-tech call center located at Santa Clara in California via the Internet. Operated by Bronco Communications, call center employees from this company process the order instantly and relay it back to the respective outlets where the orders are displayed on the TV console for the caterers to attend to the orders and dispatch them and for the cashiers to collect the displayed amount.

The experiment started as a result of complaints from customers across the US of the differences in English accents of the order takers that created gaps in communications, with the result that customers got served items that were not even remotely close to what they ordered. As a step towards solving this problem, McDonald's decided to establish uniformity in order taking, by routing the orders to call centers.

The CKE restaurant's chain is also set to try out this at five of the Carl Jr's restaurants in California.

Now, think what the next logical step would be for McDonald's and CKEs after the feasibility of the process has been established ? Save some money and outsource the Fast Food Order taking to India, right?. Don't be surprised if the next time you are at an American McDonald's drive thru to order food and a voice crackles out of the speaker, "Good morning, this is Vikram from Bangalore. What would you like to order today ?.............Would you like to have some fries with that? ....How about some coke on the go ?"

There's not much else you can say but, "I'm lovin' it."
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10 Myths the Indian IT industry can do without

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Received an interesting listing of common myths that revolve around the Indian IT industry and a honest attempt to bring the actual facts to light.

India's booming information technology industry already hires more than a million employees and the numbers are set to grow manifold over the years. Yet, the Indian IT sector, which has brought India on the global map (far removed from the West's perception of India being the land of diseases, poverty and snake charmers), is still grappling with the issue of high-end and low-end jobs and seeking out ways to go up the value chain.

Here are the 10 myths and facts about IT industry that you must know. (Via e-mail from Ravikiran )

Myth #1
Company A has offered more salary than Company B, so it is better than Company B.
Fact:
A bigger salary does not always mean better job-satisfaction. Big companies (with good cash flows) can afford to give more salaries than other relatively mid-sized or small companies or start-ups. Also some companies outsource loss-making units or less revenue-generating product and maintenance work to India to cut costs, so job satisfaction for someone more interested in work content than the money is going to feel low. For start-ups and small companies, salaries might not be very good, but they might offer stock options or bonus to compensate for this. Also work content in these companies might be better than big companies. Some venture capitalists in the United States, when looking to fund start-ups, have begun to ask those companies whether they have an India-specific plan. Since these companies work on new/innovative products, work content is likely to be good.

Myth #2:
Let me join Company A. If I don't like it, I will leave it and find a better job elsewhere.
Fact:
Unless you are very clear about your goals and ambition you will keep changing jobs time and again. The best thing is to decide what you want to do quite early on in your career. However, this seems a daunting task. This is true for someone with less than 3-4 years' experience and has no idea about the industry and what one wants to do. In addition, most of the companies hiring from campuses do not decide in advance what project the selected candidates will be working on. Later on, when works get assigned it does not match one's ambitions. Also, most institutes/colleges put restriction on the number of job offers one can accept, so the selection of companies is not by choice. However, if you have joined a company that works on specific areas that are not to your liking then it is best to look out for another. It is quite difficult for the company to find something that is specific to your interest, as it is beyond its scope. However, for you next job search, you should clearly indicate to your prospective employer that you are looking to work in a specific area (it is advisable to specialize in one domain/work area) and whether the company does that kind of work and you can be involved in that work. Do not put off asking this after joining as it would be too late by then. It is best to give multiple interviews and decide on the one that best matches your aspirations. Don't let salary be the lone criterion when you make your decision.

Myth #3:
Infotech work is more of 'a routine job.' No high-end work gets done in India.
Fact:
This might be true in many cases, but the opportunities to work on challenging and complex projects is increasing in India. Currently, very few companies (rough estimate: 10-15%) in India are doing this. If you are the brainy type, seek out such companies. Using the best brain to do routine jobs can lead to job-dissatisfaction soon. Also, most companies that launch their operations in India tend to give easy assignments in the beginning and you might feel that the job content is quite simple. But the important part is that is once you finish the project to the satisfaction of all stakeholders, the overseas management becomes confident in offshoring more complex work. If the management is not convinced, then you will continue to do the daily chore. So, the bottom line is that if your team delivers quality product on time, you will get good work in the future.

Myth #4:
Only product companies do exciting work.
Fact:
The fact is that the typical work content in product companies involves a mix of routine and challenging tasks. In product companies, delivering a quality product is of great importance and as a result a typical product release involves multiple rigorous testing and bug-fixing phase. This is a typically mundane and repetitive task and not always interesting. But it is important to understand that this is a critical task from company's perspective, as nobody would want to deliver a buggy product in the market and lose customer confidence. So you cannot just focus on design and coding, and ignore testing and bug-fixing. Not only this, you should be flexible enough to work in any area whether you like it or not. You get both exciting and non-exciting work in the long run.

Myth #5:
The Indian IT industry cannot offer the kind of job requirement I am looking for.
Fact:
It requires a lot of effort to select the company of your liking. With so many companies setting up shop in India, this has made things even more difficult. Don't follow the principle 'my friend is working there, so I should follow him/her.' The requirement of your friend might be different from yours and you should seek companies that meet your requirement. For experienced people, it is best to go through recruiters and indicate your exact requirement to them. If the recruiter is good, he will shortlist the companies that meet your expectations. If you find that the recruiter is not going by your interests, look for another recruiter.

Myth #6:
I received a mail from a placement service saying that the job openings it has matches my profile.
Fact:
Most of the recruiters/placement services send bulk mail to all and sundry. They do not scan resumes properly and just match keyword(s). Personally, I have received mails from recruiters, who say that my profile matches the job they have on offer, but if I look at the opening it does not match at all. It is best to clear this with the recruiter before you agree to appear for an interview. This saves you the embarrassment of being on the ground that your profile/experience does not match the job profile. Most companies rely heavily on recruiters for non-fresher openings and if they do not filter the candidate correctly, then most likely HR will not filter it either and call you for an interview!

Myth #7:
Working abroad is better than working in Indian companies.
Fact:
This might not be always true. If you are going to work as a consultant in the US, you might land up a worse job than what you were doing in India. With the IT doom of 2000 there is a very small pool of highly qualified professionals available in the US and they normally get better jobs than Indian consultants do. Typically, in product companies, consultants are hired to do less critical work or work that can be done easily. If your expectation is to do high-end work, you will have to wait longer to do it. It is a much better option to obtain a master's degree from top-rated university in the US to bag better jobs. Product companies usually hire the best brains from these universities to do the challenging work for them. Also the biggest advantage of working overseas is that you get to work with the best brains and learn a lot from them. It typically takes 4-5 years of overseas experience to get a good understanding of the overall execution of software products.

Myth #8:
Management ladder is a much better option than technical ladder.
Fact:
If you are the kind who loves to be technical, look for an organization that encourages career growth for core technical work and pays salary at par with management salary for the same zone. The demand for senior technical and senior architect professionals will grow as more high-end, speciali